We accept Cash, Union Pay , Visa , Master Card , AliPay , WeChat Wallet and Direct Deposit.
Direct Deposit is mainly used for customers outside the Shenzhen and Guangzhou Areas
We accept Union Pay, Visa & MasterCard .
Yes. We can send a swipe machine with the driver to swipe your credit card on delivery, just select Swipe on the checkout payment options.
Yes. Please specify in the checkout instructions that you will require a Fapiao and advise the name of the person and Company name in Chinese for the purchase and we will send it with your order.
Please emails us at firstname.lastname@example.org or call us 400-1010-622 with any questions regarding your payment.
Shipping costs will be determined by your location. We offer free delivery in certain areas within Shenzhen with a minimum order of ¥250 , some areas will incur a delivery fee ,however these areas for orders of ¥1000 or more will have free delivery .
For Guangzhou the minimum order is ¥300 with most areas free delivery ,some areas will incur a delivery fee , however these areas for orders ¥1000 or more have free delivery .
For a list of shipping costs to other areas click here or click on the Minimum Order bubble at the top of the site.
We do our best to ensure your order is delivered on time and that all products ordered are delivered. However if we do make a mistake and we do not ship a product that you ordered, we will be happy to send the product to you as quickly as possible. Just send us an email at email@example.com or call us 400-1010-622 and let us know which item is missing from your order so we can send it to you.
We do our best to ensure your order is delivered on time and that all products ordered are delivered. However if we do make a mistake and deliver a different product than the one you ordered, we will be happy to replace the product as quickly as possible. Just send us an email at firstname.lastname@example.org or call us 400-1010-622 and let us know which item was sent instead and we will replace it.
When you place an order, during the checkout you will have an option to specify on which day and time you want the order delivered. Your order will arrive within the time window selected during checkout.
If you would like to know the status of your order just send us an email at email@example.com or call us 400-1010-622 and ask us about your order status.
On rare occasions your order may not arrive for a number of unforeseen circumstances. If this happens to you, we will do our best to rectify the situation as quickly as possible. Please let us know by email at firstname.lastname@example.org or call us 400-1010-622 and let us know that you did not receive your order so we can look into it.
Click on Register Here on the top right corner of our site
Fill in the required fields
When logged into your account, click on My Account at the top right corner of the site. Change the details you wish to edit and click Submit. Your changes will be saved.
Click on Forgot Password below the registration section on the top right corner of the site. Enter the email address you used when you registered your account and click Submit. Your password will be sent to that email account.
To find a product you can use the navigation menu on the left side of the site or you can type a specific product name or brand in the Quick Search field towards the top right side of the site.
To use a promo code and get a discount on your order you just need to enter the code in the provided field during checkout. The field is located next to the payment options. Make sure to click on Check so that the promo code applies to the total of your order.